Marketers of the biggest brands will tell you that customer retention plays a key role in the profitability and growth of companies.
Customers are surrounded by options – even in the confines of their homes and home offices. But they’ll only dump you if you make one of these missteps.
Personalized mobile shopping is on the rise, with retailers already leveraging its vast potential for enhanced customer experiences. This drive has been triggered primarily by mobile-first shoppers