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10 Powerful Behavioral Segmentation Methods to Understand Your Customers

augustus 13, 2021 admin 0

Orchestrating journeys that reflect a customer’s overall experience, rather than their most recent interaction within a siloed touchpoint, is integral to enterprise success today, effective segmentation is an absolute must.

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5 Ways to Deliver Excellent Customer Service

mei 25, 2021 admin 0

There’s a lot of negative press coverage for companies that deliver poor customer service. If you want to stand out, you need to rethink how you treat your customers.

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