Employee experience delivers your customer experience

A Holistic Approach to Experience: Why CX and EX are equally important.

mei 26, 2021 admin 0

Experience is one of the great unifiers in our world. People love to experience good things, but experiencing them together often adds to the enjoyment. In the same way, going through a bad experience can have its blow softened by sharing it with others. How does this concept pan out in the business realm? How does a business acknowledge experience as a whole and create strategy to underpin its importance?