5 key principles for a successful e-commerce user experience
Five fundamental principles retailers should understand in order to differentiate in e-commerce and benefit from the massive surge in traffic caused by the pandemic.
#customerfirst
How to Build a Customer-First Culture
Tweet Advances in technology have made it possible to support a customer-first culture, but relying solely on the tech to drive this initiative isn’t enough. Here’s how to combine technological solutions with broader organizational changes to build a customer-first culture. Everyone has heard the old adage “The customer is always right,” and there’s a reason.