#Agent Augmentation Archieven

Augmented Agents for Personalised CX

februari 16, 2021 admin 0

What is Agent Augmentation? how does it work and why is it so popular right now?
What’s a typical customer scenario?
What’s the best way to get started with AI in a contact centre?

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Alan Pennington explains why process, customer and employee journey mapping requires a reboot
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Why your brand needs to offer a digital front door in 2023 and which contact channels to keep an eye on
Why customer segmentation is so important for brands in 2023 mei 25, 2023
Learn how identifying high-value customer segments can benefit businesses in the long term
The A-Z of creating modern customer personas mei 22, 2023
Jeannie Walters explains how CX leaders can use AI and sentiment analysis to develop more accurate personas and personalized journeys
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5 trends APAC brands are building their CX strategies around mei 5, 2023
Asia-Pacific businesses are finding new ways to meet customer demands via new CX platforms and strategies
Duolingo and Be My Eyes are revolutionizing CX with ChatGPT mei 5, 2023
Major brands like Duolingo and Be My Eyes are implementing ChatGPT’s AI technology to deliver innovative CX offerings
Why businesses are putting privacy concerns at the heart of their operations mei 4, 2023
CX Network’s All Access Customer Communications Management brought together leading CX experts to discuss solutions to privacy, trust and data concerns

Customer Insight

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#Agent Augmentation

Augmented Agents for Personalised CX