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Values

Values important to humans

How Human Values Implementation Can Improve Customer Experience in Financial Services

oktober 21, 2021 admin 0

There are millions of digital products around us, but most of them do not have their own face, and have no story, all of which makes them boring and confusing.

Values

3 ways to tell if your company values are BS or not

oktober 6, 2021 admin 0

The CEO and cofounder of Auth0 says, “established core values should be something that employees can live up to and can use as a tool […]

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  • Top fashion brands share their advice on digital CX and sustainability juni 5, 2023
    Find out how H&M and Boden have embraced a digital CX approach to improve customer experiences and sustainability concerns within the fashion industry
  • How digital-first CX drives engagement and loyalty juni 5, 2023
    As more customer journeys become digital-first, CX Network examines how organizations can manage and orchestrate the customer journey between channels
  • It’s time for customer journey mapping to have a 2.0 reboot mei 31, 2023
    Alan Pennington explains why process, customer and employee journey mapping requires a reboot
  • 3 lessons in channel management from Customer Communications 2023 mei 25, 2023
    Why your brand needs to offer a digital front door in 2023 and which contact channels to keep an eye on
  • Why customer segmentation is so important for brands in 2023 mei 25, 2023
    Learn how identifying high-value customer segments can benefit businesses in the long term
  • The A-Z of creating modern customer personas mei 22, 2023
    Jeannie Walters explains how CX leaders can use AI and sentiment analysis to develop more accurate personas and personalized journeys
  • How to stand out at your next CX manager job interview mei 16, 2023
    CX Network’s guide to preparing for a CX manager job interview
  • Using automation to solve EX, budget and workflow challenges mei 11, 2023
    Learn how to focus you automated CX strategy in 2023 and where cost savings should be directed
  • 5 trends APAC brands are building their CX strategies around mei 5, 2023
    Asia-Pacific businesses are finding new ways to meet customer demands via new CX platforms and strategies
  • Duolingo and Be My Eyes are revolutionizing CX with ChatGPT mei 5, 2023
    Major brands like Duolingo and Be My Eyes are implementing ChatGPT’s AI technology to deliver innovative CX offerings

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