Trends in human behaviour

What Are the Top 10 Consumer Trends in 2023?

april 4, 2023 admin 0

Anticipating your customers’ needs and delivering innovative solutions that tackle their pain points are not easy tasks. But our report can help guide your marketing campaigns and business plans.

Customer

10 Customer Experience trends voor 2022

januari 1, 2022 admin 0

De consument van vandaag verdrinkt bijna in een zee van (informatie over) producten. De ‘magie’ die gepaard gaat met het vinden van iets onverwachts is bijna volledig verdwenen.

Digital Revolution

Redefining The Customer Experience For The Digital Age

augustus 2, 2021 admin 0

With the acceleration of digitalization caused by the pandemic and the consumerization of business tools such as Zoom, buyers are now more independent, demanding and even empowered to switch services if the experience isn’t up to their standards.