Customer Insight

Insights driven engagement

  • Home
  • Reviews
  • Playlists
  • Contact

Customers Benefit

I’m a long-time advocate for Customer Relationship Management, both the business strategy and the supporting software. And each year I perform an industry assessment on how CRM is evolving.

Evolving beneficiaries of Customer Relationship Management in 2022

april 10, 2022 admin 0

I’m a long-time advocate for Customer Relationship Management, both the business strategy and the supporting software. And each year I perform an industry assessment on how CRM is evolving.

RSS
Follow by Email
Facebook
fb-share-icon
Twitter
Follow Me
YouTube
LinkedIn
LinkedIn
Share
Instagram

RSS Articles RSS Feed

  • Are you truly customer-centric or just pretending? september 29, 2023
    Driving customer-centricity with an account-based marketing strategy and AI
  • Authenticity in experience: The X Factor for business growth? september 28, 2023
    In the realm of customer experience, inauthenticity is a deal-breaker. Beyond Philosophy's Colin Shaw explains.
  • How APAC brands are future proofing their CX strategies september 28, 2023
    A round-up of brands offering digital-first, personalized experiences that are fit for the present and beyond
  • 3 steps to gaining stakeholder support for your CX data initiative september 27, 2023
    The essential steps to securing buy-in for your customer data analytics project
  • 5 crucial steps for implementing a Voice of the Customer (VoC) program september 26, 2023
    How to implement a successful Voice of the Customer program in 5 steps
  • Creating next-level EX: How technology is fueling a change in mindset about work... september 21, 2023
    Mitch Todd, product marketing manager for NICE, shares the crucial steps businesses can take to empower contact center teams and drive efficiency
  • What is customer service? september 14, 2023
    A guide to winning, serving and retaining customers through customer service
  • The power of personalization: Leveraging data analytics for customer-centric exp... september 14, 2023
    CXpanda’s Olga Potaptseva explains why hyper-personalization is the future of CX – and how to leverage data analytics to deliver it
  • The complete guide to generative AI for customer experience september 12, 2023
    CX Network explores how generative AI enhances customer experiences
  • 7 ways companies are using generative AI in customer experience september 12, 2023
    How Coca-Cola, Expedia, Duolingo and more are using generative AI to boost customer engagement

Archieven

  • juni 2023
  • april 2023
  • februari 2023
  • januari 2023
  • december 2022
  • november 2022
  • oktober 2022
  • september 2022
  • augustus 2022
  • juni 2022
  • mei 2022
  • april 2022
  • maart 2022
  • februari 2022
  • januari 2022
  • december 2021
  • november 2021
  • oktober 2021
  • september 2021
  • augustus 2021
  • juli 2021
  • juni 2021
  • mei 2021
  • april 2021
  • maart 2021
  • februari 2021
  • januari 2021
  • december 2020
  • november 2020
  • oktober 2020
  • september 2020

Copyright & kopiëren; 2023|WordPress thema door MH Themes