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Categorie: CARTOON

Geplaatst opfebruari 2, 2021februari 2, 20212021

Digital Transformation

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Source: https://www.marketoonist.com

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How practitioners are spending their CX budgets in 2024 september 18, 2024
CX Network’s research into how and how much CX practitioners are investing to deliver their customer experience strategy
Signed, sealed, not delivered: How delivery headaches are dampening CX september 12, 2024
Delivery disappointments can turn customers off for life. Jason Giles explains how to avoid the most common pitfalls
Shifting the service strategy in healthcare with conversational AI september 12, 2024
Align Technology's chief customer officer explains how to engage patients with conversational AI
The five-year growth outlook for 11 key communication channels in APAC september 12, 2024
Discover why ticketing systems and in-app messaging channels have the strongest growth outlook in the Asia-Pacific region
Transforming customer journeys to enhance experience and business growth september 10, 2024
Musa Hanhan explains how to align teams around customer journeys and ensure each interaction is optimized to drive loyalty and business success.
Breaking the data paradox: Solutions for optimal decision-making september 10, 2024
Data can inform decision making and reduce opex, but too much leads to indecision. Nick Glimsdahl explains how understanding the data utility curve can help
A guide to procuring trustworthy AI solutions september 10, 2024
Discover the five considerations CX professionals must focus on to effectively navigate the complexities of AI procurement and ensure AI is trustworthy
5 things to know about the state of CX in APAC in 2024 augustus 28, 2024
Discover why CX leaders are juggling competing priorities while facing increasing pressure to prove ROI on their work
How to prove your CX program delivers results augustus 28, 2024
CX Network asks the experts how to demonstrate the value of CX to peers and business leaders
Empowering brands: AI strategies for customized customer journeys augustus 14, 2024
Discover how brands are using AI to engage audiences throughout the customer journey

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