Customer experience and the other side of the equation – employee experience (EX). The two do not exist in isolation, and although it might seem a bit counterintuitive, CX Day should prompt business leaders to consider the value of EX, too.
Insights driven engagement
Customer experience and the other side of the equation – employee experience (EX). The two do not exist in isolation, and although it might seem a bit counterintuitive, CX Day should prompt business leaders to consider the value of EX, too.