Employee engagement defines the emotional commitment and sense of responsibility that an employee carries towards his/her organisation, its goals and visions. The repercussions of the Covid-19 pandemic have urged employees to shift to working right from their dwelling places. This has impacted their work lives in both positive and negative directions.
It has been a steep learning curve for all of us. The responsibility has been mainly on managing forces to bring about radical shifts that can nurture the emotional links between the company and the employees. Some of the lessons that we can learn from this are discussed below:
1. Communication is the key
As work from home has become the current style of handling office tasks, employees require some time to adapt to these changes.
Remote working is drastically different from working in actual office space, as it can lead to a reduced work-life balance for the employees. This can also cause them to lose the spirit of working due to the prolonged screen exposure, multi-tasking between work and home chores, and the lack of a designated workspace.
To help employees cope with these changes, regular communication from the company’s end is highly necessary. These engagements can be held in virtual meetings via video conferencing, team meetings and briefing sessions, and one on one positive feedback sessions to achieve the best results.
These simple measures are easy to implement and can go a long way in boosting the employees’ engagement at work and help them adapt quicker to the new normal.
2. Build proactive leadership
Taking the lead is the need of the hour to keep the company’s system running smoothly. The leader’s decisions on the future of the work play an essential role in efficiently managing the organisation’s operations.
Transparent conversations between the team leads and the employees, paying heed to the employee’s opinions, finding feasible solutions to the setbacks they face due to working away from their designated workplace can help the leaders improve the work quality even in troubled times.
Also, each employee has to proactively take responsibility for their work and perform duties without waiting for an inducement from the employer.
3. Embed flexibility at work
Flexibility plays a crucial role in the engagement of employees during the pandemic. This can be implemented in flexible work timings that the employees can utilise to deliver optimum results. This helps reduce stress on the employees and allows them to devote quality time to family. This gives them a sense of satisfaction and can positively impact their health and well-being. It can help improve employees’ productivity too, as they can access the work at any time of the day.
It can also allow employees who do not want to work in the 9-to-5 or Monday through Friday norms. This can help improve the company’s workforce and, thus, the daily deliverables.
4. Need for a digitally equipped workforce
Due to the remote working situation, employees of a company are not available in a single place. This demands the need for a well-planned digital means to carry out the tasks.
With the right tools, the communication barrier is broken down to effectively convey the required outcome and achieve the results. E-mail, messaging, social media, virtual meeting tools, and applications play a significant part in managing these activities.
Also, the need for laptops and smartphones and good connectivity to the internet is vital, as they are the primary tools that can power a digital workforce.
The effective implementation of these parameters can help the company achieve success in its ventures during the Covid-19 scenario. Companies need to be more empathetic to provide their employees with adequate remote infrastructure to perform efficiently.
Conclusion Companies are being disrupted, and Covid-19 is accelerating changes in working methods. Taking the right steps forward can help organisations engage their remote employees to work with a positive mindset in a crisis and help them prevent a downturn towards their productivity and well-being.