Trends in CS

Top Customer Experience Trends For 2022

november 15, 2021 admin 0

Customer Experience (CX) is becoming a significant concern for most business owners. In recent years we have seen many small and large companies investing a fortune to improve customer experience and stay ahead of the competition.

Digital Transformation

5 benefits of developing a digital transformation strategy

november 5, 2021 admin 0

More business is conducted online than ever, and companies that recognize the need to develop a digital transformation strategy to meet Millennials and younger people where they are can benefit. Companies and institutions of every size have been affected …